How do I register my child(ren) for camp?
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All registrations will be done through the online registration system CampBrain.
Registration will open February 3rd, 2025 at 6:00pm.
We do not open registration earlier for returning camper families.
Important Reminders about our Online Registration Portal (CampBrain):
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- CampBrain is optimized for desktop/laptop use. Only one parent from the household can be logged on at a time. Avoid opening multiple registration tabs on the same device to prevent technical errors.
- During periods of high traffic, you may be temporarily placed in a waiting room. If this happens, simply refresh your browser until you gain access. This helps ensure a smooth and error-free experience for everyone.
- Once sessions are added to your cart, you’ll have 30 minutes to complete all required forms and payment details. Your spot is held for you during this time, and the 30 minutes resets every time you click to a new page or form.
Our Tips for Smooth Camp Registration:
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- Pre-type out a list of pre-authorized pick up people (who can pick up your camper from camp) so you can quickly copy and paste it into the form.
- The mandatory medical form includes details such as medication information, allergies, dietary restrictions, health card number, and family doctor contact information. We recommend having this information on hand to help you complete the form quickly. Please ensure all fields are filled out thoroughly, as providing comprehensive details allows us to deliver the best possible care for your child(ren). The more information we have, the better we can support their needs. Once your registration is submitted, you will be unable to make edits on your end, so it’s important to take the time to fill out the forms accurately.
- We encourage you to review our 2025 Program Guide in advance. Familiarizing yourself with our offerings will help you make informed choices when registration opens. Since some sessions may fill up quickly, we recommend noting your preferred sessions in advance to make navigating the portal smoother and stress-free.
- While we cannot guarantee cabin requests, it’s always helpful if both families mutually indicate the request using full names. We recommend coordinating in advance to ensure both forms include the same request. Please note that the primary reason a cabin request may not be granted is a significant age difference between campers. To provide an engaging and age-appropriate experience tailored to varying maturities and abilities, we strive to keep the age gap between cabin mates within 1-2 years.
- If a session is full, we encourage you to join the waitlist. Spots that become available will be offered to families in the order they joined the waitlist. In some cases, if the waitlist grows long enough, we may be able to open additional spaces in certain session.
- After submitting your registration, we ask that you take some time to complete a Camper Profile for each of your campers. There is a section for your child to fill in as well. These profiles help our camp leaders gain insight into your camper’s interests, excitements, and any hesitations they may have about coming to camp, allowing us to better support them during their experience.
How is payment processed? Is payment due in full at the time of registration?
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Payment is due in full by June 2, 2025.
A non-refundable deposit is required at the time of registration to secure your camper’s spot. Deposit amounts vary from $60-$120 depending on the program. Payments can be made via credit card directly through our online registration portal, or by cash, cheque, EMT. You can choose from the following options:
- Pay the deposit only: Remaining balances must be paid in full by Monday, June 2, 2025.
- Pay in full: Settle the entire amount at the time of registration.
- Pay in installments: Payments will be automatically charged on the first Monday of each month, with the final installment on Monday, June 2, 2025.
How do I know if I already have an online account on CampBrain?
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If you have registered your camper for camp previously, you will have an CampBrain online account. This account will be associated with the email you used when processing your previous registrations. To change the password, click on the password reset button below login on the CampBrain main page. An email will be sent to your inbox and you will be able to set a new password and login to your previous account.
If you used an old email address to register your camper previously, please send an email to camp@canterburyhills.ca or call (905) 648-2712 ext. 3 to have your new email address added to your account. Once it is added, you will be able to complete the password reset option and login to your previous account.
I processed my camper’s registration, but I cannot see it on my account?
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It can take up to 48 hours for a registration to be processed through the CampBrain system. If the registration does not show up within 48 hours, please send an email to camp@canterburyhills.ca or call (905) 648-2712 ext. 3 so we are able to look into the issue.
How do I know that my camper’s registration has been confirmed?
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You will receive a confirmation email after completing registration on CampBrian. Please note, a non-refundable deposit is required at minimum upon registration. We do not hold spaces in camp sessions without a non-refundable deposit. Registrations submitted online with the deposit are held (even without full payment) until June 2nd which is our payment deadline. Households with outstanding balances will receive email and phone reminders in advance of the payment deadline, and households will be notified if their registrations are at risk of cancellation. After June 2nd, registrations with outstanding balances will no longer be confirmed and spaces may be given to those on our waitlist.
Can I pay by cash or cheque instead of credit card?
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All cash and cheque payments can be mailed to the Anglican Diocese at 252 James Street North, Hamilton, ON, L8R 2L3. Cash payments (or money orders) can be brought in person to camp or to the Anglican Diocese in an envelope clearly labelled with “Canterbury Hills Camp” and your camper’s name. Cheques and money orders should be made to Canterbury Hills Camp.
When your cash or cheque payment is received by the Anglican Diocese we will update your account’s balance on CampBrain.
I have a charge from the Anglican Diocese of Niagara on my credit card or bank statement. Is this correct?
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Yes, all of the payments for Canterbury Hills are processed through the Anglican Diocese. There is no need to cancel the payment or your credit card